Complaints

At Freedom To Insure, we pride ourselves on offering outstanding customer service to each and every one of our clients. We’re deeply sorry that you have seen reason to raise a formal complaint against our company and will do everything in our power to put things right if we’ve got things wrong.

Please complete the following form, including as much detail as possible, and your complaint will be immediately assigned to one of our complaints handlers for investigation. You will receive an automated reply explaining our complaints process and obligations, and we will respond to your concerns within 8 weeks of receipt:

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